1. Introduction
NEW LAUNCH PROJECT respects your privacy and is committed to protecting your personal data in compliance with the Information Technology Act, 2000 and applicable Indian regulations.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
2. Information We Collect
A. Personal Information
- Name
- Phone number
- Email address
- Property preferences
- Budget details
B. Device Information
- IP address
- Browser type
- Device identifiers
- Operating system
C. Cookies & Analytics
- Session data
- Website interaction logs
- Marketing tracking pixels
D. Messaging Data
When you interact via WhatsApp or RCS:
- Message content
- Delivery status
- Timestamps
- Template interactions
3. Purpose of Data Collection
We collect data to:
- Respond to inquiries.
- Provide project updates.
- Schedule site visits.
- Send promotional communications (with consent).
- Improve customer experience.
4. Consent for WhatsApp & RCS Data Processing
By submitting your contact details:
- You consent to receive calls, SMS, WhatsApp, and RCS messages.
- You acknowledge that Meta Platforms and telecom providers process messaging data.
- You may withdraw consent at any time.
5. Legal Basis for Processing
Data processing is based on:
- User consent.
- Contractual necessity.
- Legal obligations.
- Legitimate business interests.
6. How We Use Collected Data
NEW LAUNCH PROJECT may use data for:
- Customer communication.
- Marketing updates (opt-in only).
- Legal compliance.
- Service improvement.
- CRM management.
We do not sell personal data.
7. Data Retention & Deletion
We retain personal data:
- As long as required for business operations.
- As required under Indian law.
Users may request deletion by contacting us.
8. Data Sharing with Third Parties
We may share limited data with:
- Meta Platforms (WhatsApp Business API).
- Google (RCS infrastructure).
- Telecom service providers.
- CRM and hosting providers.
- Government authorities when legally required.
All partners must comply with applicable data protection laws.
9. Security Measures & Encryption
We implement:
- SSL encryption.
- Secure hosting environments.
- Restricted data access.
- Internal confidentiality policies.
WhatsApp messages are end-to-end encrypted as per Meta policies.
10. Cookies & Tracking Technologies
We use cookies for:
- Website analytics.
- Performance monitoring.
- Marketing effectiveness.
Users can manage cookie preferences via browser settings.
11. Data Transfer & Storage (India-Based)
Primary storage is within India.
However, messaging data may be processed outside India through Meta or Google infrastructure.
By using our Services, you consent to such transfers.
12. User Rights
You have the right to:
- Access your data.
- Request corrections.
- Withdraw consent.
- Request deletion.
- Opt out of marketing communications.
Requests can be made via phone at +91 9167227967.
13. Policy for Children
Our Services are not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.
14. Updates to Privacy Policy
We may update this Privacy Policy periodically.
Updated versions will be published on our website.
15. Governing Law (India)
This Privacy Policy shall be governed by the laws of India.
Disputes shall be subject to the jurisdiction of Mumbai courts.
16. Contact Information
NEW LAUNCH PROJECT
Bandrawala Chawal, Church Road
Near St. Alfonsa Church
Mankhurd, Mumbai, Maharashtra – 400088
Phone: +91 9167227967
Stay Secure
Your privacy matters—trust us to protect your data with care and transparency.
